Testimonials

I am truly grateful to Keeley Baigent as she provided excellent legal advice & service. I have found Keeley to be impressive, highly supportive and extremely knowledgeable. Hence, I would highly recommend ksabLAW. I wish Keeley continued success!

I have been fortunate to work with ksabLAW since they formed in 2018 with them providing employment law services to the National Space Centre. The work has included employment law case management, reviewing and drafting HR Policies, staff training and employment law advice. Keeley Baigent and Jenni Scothern are always completely professional and approachable. Their communication skills mean that they are at ease in discussion with directors, managers and individual members of staff. They are highly regarded by everyone that they encounter, even sometimes in challenging circumstances. It goes without saying they are very knowledgeable about employment law and HR practices, however what sets them apart from other firms is their knowledge of our organisation, having taken the time to understand how the organisation ‘actually’ works, and coupled with their pragmatic approach means that we receive practical and helpful advice that we can use.

“Jenni is very highly regarded amongst colleagues at APIL and well liked. When she commenced conducting work for APIL, she quickly commanded the respect of our Board, being both assertive and likable. She is competent and conscientious; and demonstrated very quickly that she has first-rate technical skills and is an excellent problem solver. Jenni is currently undertaking a review of the organisations policies and procedures; she has demonstrated an ability to provide clear advice and recommendations. She has done this whilst managing a varied workload, on time and to a high standard. Jenni has shown that she is discreate, professional and empathetic when dealing with issues. She is a valued advisor and I really enjoy working with her.”

“Keeley, I want to thank you for your help and guidance regarding the agreement we reached with my former employer. You made a difficult situation easy to understand and gave some very clear guidance on what to expect and how the process would proceed. I believe that your advice and intervention significantly increased the package that was agreed upon. I have also recommended you to a former colleague who is facing a similar situation with a different employer. Once again, thank you. Best Regards Ian Hughes”

“We have worked with Keeley for close on a decade now to manage our HR compliance, disputes and general advice across multiple businesses. She does so with great enthusiasm and creates lasting relationships with our various management teams instilling a better understanding and improved process that they can build on to manage their business efficiently and effectively. Keeley’s approach is extremely accurate and detailed, making complex issues clear and understood whilst delivered with common sense. Not only is her standard of professionalism exemplary, Keeley is a delight to work with and we would have no hesitation in recommending her services. Kind regards Gregor”

“Keeley is an exceptionally accomplished employment law specialist who can communicate complex issues simply. She provides an excellent service and I would have no hesitation in recommending her to employees or employers for advice.”

“I used ksabLAW (Keeley) in respect of my employment tribunal claim for amongst other things disability discrimination. Keeley was fantastic to work with. She guided and supported me through my complex employment claim from start to finish. She was very thorough in her work and took time to explain and discuss things with me on my case. I would most definitely recommend Keeley to others looking for a solicitor in employment claims.”

“I used ksabLAW to successfully resolve a work dispute. From the onset, Keeley put my mind at ease in what was an increasingly stressful period. She immediately laid out the process I was about to encounter and assured me of the legalities that were in my favour and areas that I should concentrate on in order to have the best chance of successfully defending my position. Throughout the process Keeley was highly professional and prompt, she understood the urgency of my situation and provided comfort through her swift responses to all my queries via email and when necessary phone. She never once failed to get back to me and as such, I felt supported when the chips were against me. Keeley’s extensive knowledge and expertise twinned with her compassionate outlook ensured I concentrated on the important points to assist my defence rather than waste time on matters that were somewhat irrelevant. She provided a structure and legality to my paperwork to enable me to approach the disciplinary with a professional and informed defence which was instrumental in making my employers think twice before considering any sanction. I am in no doubt as to the effect this had on me keeping my job. I cannot stress how highly I would recommend the services of ksabLAW. I sincerely hope I am not put in such a situation again, but should it happen I would have no hesitation in using their services. I can’t thank Keeley enough.”

“Keeley Baigent has good business acumen and a ‘real-life’ approach to queries’’ Legal 500. “Keeley Baigent’s individual and pragmatic style is hugely advantageous” Legal 500. “Keeley Baigent is a highly experienced employment law practitioner” Legal 500. “Keeley Baigent has ‘excellent knowledge and a pragmatic approach”

“Keeley has been our HR and Employment law guru for almost a decade. In that time she has successfully guided us through numerous HR and employment issues. More recently, Keeley was our guest at our annual planning retreat day where she gave an engaging presentation on Equal Opportunities, Discrimination, Harassment and Bullying policies. Keeley offers sensible, pragmatic, and practical advice in a friendly but always professional manner and is always willing to guide the busy business owner through the often confusing minefield that is employment law. She is a tremendous partner to our business and I encourage anyone running a business to engage Keeley and ksabLAW to be their HR and Employment Law adviser. Thank you Keeley”

“Throughout the eight years that I have worked with Keeley, and however complicated or protracted the matters may have been, I have always felt that she was there to support me. She is quick to master her briefs, and easily homes in on the central issues and how best to deal with them. In my long experience of working with lawyers, this ability to be straightforward with her clients and to provide them with clear advice and ongoing support singles her out as exceptional, and is the reason I would recommend that whoever has a chance to work with Keeley should do so without hesitation.”

“Keeley is an inspiration! She gives me the confidence to deal with employment matters and helps me to remove the emotion because she is objective and clear, focusing on the issues presented and giving step by step guidance to help me to achieve a resolution. She is very knowledgeable on employment law and passionate about her job”.

“The support that Keeley has provided over the years has been extremely helpful. Her expertise in dealing with our various issues have been dealt with in a very professional and compassionate way and I would have no hesitation in recommending her to others”

“We have been assisted with our employment law queries and issues by Keeley Baigent for a number of years and for the duration of the time that I have been the General Manager. Keeley is always professional and accessible and deals with our matters efficiently and appropriate to the circumstances. I trust her implicitly in dealing with our employment law matters and value her advice and expertise. I would not hesitate in recommending her services and ksabLAW to others.”

“We have worked with Keeley on all our employment matters for more than ten years and have always found her work exemplary. She is extremely knowledgeable on current employment law and practice and has always been thoroughly professional in her dealings with our company. We have no hesitation in emphatically recommending her to any prospective clients”

“We have been working with Keeley and ksabLAW since 2018 in respect of the various hotels that we manage. She has assisted us and the hotels with matters including updating contracts of employment and workplace policies and procedures, employment tribunal claims and advisory work relating to grievances and disciplinaries. We have always found her professional, efficient and easy to deal with. In my Glaswegian tongue, I would say ‘Keeley is pure dead brilliant so she is’!’’